Accessibility
AODA

At Schofield-Aker Insurance, we are committed to meeting the requirements of the accessibility standards, established by Accessibility for Ontarians with Disabilities Act 2005, Customer Service Standard regulations.

Our Mission

To make reasonable efforts to ensure that policies, procedures, and practices, pertaining to the provision of goods and services to the public and other third parties, align with the independence, dignity, integration and equal opportunity guiding principles, as set out in Bill 118.

Schofield-Aker Insurance values excellence in customer service for everyone who may benefit from our goods and services. This policy supports the principles as it provides respectful services that focus on the unique needs of each individual. This policy enables Schofield-Aker Insurance to ensure that persons with disabilities have access to accessible and exceptional customer service.

Our Commitment

In fulfilling our mission, Schofield-Aker Insurance aims at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities. We are committed to giving people with disabilities the same opportunity to access our goods and services.

Through these policies and procedures, Schofield-Aker Insurance aims to be respectful to the dignity and independence of persons with disabilities and we are committed to providing accessible integrated programs and services that are designed to meet individual needs.

Feedback

For more information and/or to provide feedback on our Customer Service Standard Policy, please contact:

Schofield-Aker Insurance.
Attention: Human Resources
337 King St. West
Oshawa, ON
L1J 2J8

Tel: 905-723-2265
Fax: 905-723-7688
Email: hr@schofieldaker.com

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